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      YOUR ORDER WILL BE PACKED AND EXPRESS SHIPPED WITHIN 24 HOURS OF PLACING YOUR ORDER (excluding weekends, sales and public holidays)

      • Australia wide shipping for orders under $150.00 a flat rate of $12.00 applies
      • All orders are shipped once payment has been received
      • Please note Australia Post and DHL do not deliver on Saturday or Sunday
      • Please note your item cannot be shipped on a Saturday, Sunday or Public Holiday



      • Express International Shipping with DHL ($30 flat rate). Please allow approx. 3-5 business days to receive your package from receiving your tracking information. DHL cannot deliver to a PO Box or hotel
      • Standard International Shipping with Australia Post (Flat Rate $25). Delivery between 6-14 business days (shipping may take longer to some countries)
      • Shipping to New Zealand is sent Express with Australia Post (Flat Rate $20) Please allow approx. 2-4 business days to receive your package
      • Once dispatched you will receive a shipping confirmation and tracking number. Once the order arrives in your local country it will be trackable via the local postal service with the same tracking number. We advise contacting your local post office directly if you have issues tracking the item
      • Any costs associated with taxes charged from the country you have requested your order sent to will be your responsibility. "made to me free' is not responsible for any cost associated with any additional charges from your postal service/government etc
      • If the shipment is refused and your package is returned to 'made to be free' (for any reasons including and not limited to customs, taxes, unable to deliver) you will be issued a refund minus the full cost of shipping
      • We are legally required to declare the full cost and value paid on ALL international shipments and must include an invoice for customs
      • All international orders require a phone number and email for delivery and cannot be delivered to a PO Box or Hotel
      • Shipping cost on all returns are non-refundable
      • ‘made to be free’ is not responsible for any cost associated with any additional charges from your postal service/government etc
      • Any return packages are to be returned to 'made to be free' via an insured or tracked mail service, as we do not accept responsibility for packages that we do not ship ourselves. Please ensure all returns are posted back within 14 days. Refer to full returns and exchanges terms and conditions HERE